Questions & contact

No. Circle Fit is for every age and every fitness level. The machines adjust to your height and level, and you train at your own pace.

Our circuit training at Circle Fit is based on High Intensity Training (HIT), a smart and powerful way to improve both your fitness and strength in just 30 minutes. During the circuit, you combine cardio and strength training in a dynamic setup, allowing you to efficiently engage your entire body. Research shows that this form of training is not only effective but also produces quick results. Ideal for anyone with a busy schedule who wants to get the most out of their training!

Do you have heart problems or another medical condition? Always consult your (family) doctor first to see if exercising is suitable for you. If you get the green light, you are warmly welcome at Circle Fit. You exercise with us at your own responsibility, in a safe environment with, among other things, our Safety Wall (including AED and camera surveillance). This way, you can work on your health with peace of mind.

Yes, absolutely! Our devices support you in every movement and ensure that you always train in the right pattern. You don’t have to be very flexible to participate. As long as you can move from device to device, you can follow the circuit without worries.

Each device has a display that indicates when it is time to move on to the next station. This keeps the circuit running smoothly and clearly.

We advise training 2 to 3 times a week. Do you want to go more often and feel good about it? No problem, as long as you continue to feel fit. Don't forget to give your body enough rest as well.

You do not need to wear special sports clothing with us, but we ask you to wear at least a T-shirt or top, a (short) sports shorts, and clean sports shoes. Comfort is the most important, so wear something in which you feel good while exercising. In rainy weather or snow, we ask you to bring indoor shoes so that everyone can train in a clean and pleasant environment.

Wear comfortable sports clothing and make sure to have clean sports shoes so that you can train pleasantly. A bottle of water and a towel are also handy to bring along, so you are fully prepared for your trial lesson!

As a member you get in with your wristband or with the app. Never been to one of our clubs? Book a free trial session first.

That depends on the country. Our clubs in Germany have a changing room. Our clubs in the Netherlands and Belgium have no changing rooms, so come dressed for training. Every club has toilets and drinking water.

Most clubs are open 24/7, 365 days a year. You will find the exact opening hours on your club’s page.

Yes, at Circle Fit you are welcome all year round. Even during holidays!

Yes. Our clubs are set up for safe and responsible sports. Because there are never more than 8 to 10 people training at the same time, the environment remains clear and calm. You complete a full program in 30 minutes, without crowds or waiting times. Additionally, our Safety Walls - equipped with a defibrillator, camera surveillance, and direct control room connection - provide extra security. This way, you always exercise with confidence and attention to your well-being.

You can easily make an appointment with the Circle Fit assistant through our app to request a new strap. For replacing a strap, we charge €15.

Yes, that is possible! With your Circle Fit membership, you can work out at all clubs.

Note: Circle Fit clubs operate with two different systems – eGym and MySports / Technogym. To ensure everything works well, your membership must be linked to the correct system.

What does that mean for you?

• If your current club uses the same system as the club you want to go to, you can start working out there immediately.
• If your current club uses a different system, you will first need to do a short intake at the new location. During this intake, you will be registered in that system. Afterwards, you can also train freely there, just like at your own club.

Clubs with MySports / Technogym system: Almelo, Almere, Apeldoorn, Den Bosch, Doetinchem, Hengelo, Huissen, Lelystad

All other clubs use eGym.

Great that you are interested in Circle Fit! Signing up is very easy through our website. You can choose a free trial lesson to try out our concept first, or directly sign up for a membership and start immediately. This way, you determine which step suits you best.

Yes, that is possible. You can easily cancel the appointment via the confirmation email of your trial lesson. You will then automatically receive an email to choose a new date that works better for you.

Yes, that is possible. In addition to subscriptions with a fixed term, we also offer a flexible subscription that you can cancel every 4 weeks. This way, you choose the form that best fits your situation.

Yes, that is possible! In case of illness or pregnancy, you can temporarily freeze your subscription. A doctor’s note is required for this. How to set this up depends on the app you are using:

• MySports app: go to Studio → Self-Service → Create Pause Period
• Circle Fit Club app: go to My Profile → Idle Periods → Add Period

If it doesn't work or you have questions, call us at +31 85 083 5662 (Monday to Friday from 9:00 AM to 12:00 PM).

It's a pity that you want to cancel. The steps differ per app:

MySports app (Locations: Almelo, Apeldoorn, Eindhoven, Hengelo, Lelystad):

1. Open the app and go to Studio
2. Tap on Self Service
3. Go to Contract details
4. Select your membership and choose Cancel contract

Circle Fit Club app (Other Locations):

1. Open the app and go to My Profile
2. Select Contracts
3. Click on your membership and cancel it here

If you change your mind later and want to remain a member? Then you can easily revoke your cancellation in the same area.

That is correct, your first payment may be higher because it includes the one-time registration fee of €29.99.

This may seem like it because the direct debit occurs every 28 days. As a result, it sometimes happens that there are two collections in one calendar month. This is normal and is part of the 4-week payment cycle. Do you doubt if something is not right? Please feel free to contact us at +31 85 083 5662 (Mon–Fri, 9:00–12:00).

You can usually view your payment overviews and invoices via the MySports app or the Circle Fit Club app, under the 'Contract Details' or 'My Profile' -> 'Contracts' section (depending on your location). If you need a specific invoice that you cannot find, please contact us at +31 85 083 5662 (Mon–Fri, 9:00–12:00).

In your welcome email, you will find the download links to the correct app for your location. Can’t find the email anymore? Then go to www.circle-fit.com/app and download the app that corresponds to your club.

Don’t worry, we are happy to help.

1. Check that you log in with the same email address you registered with.
2. Check that you use the right app for your club: www.circle-fit.com/app
3. Forgot your password? Use the ‘Reset password’ option in the app.
4. No reset email? Check your spam folder or try another email address.

Still stuck? Call us at +31 85 083 5662 (Mon–Fri, 9:00 - 12:00).

That is annoying! You can go through the following steps:

1. Close and restart the app.
2. Check if the app is up to date. Update via the App Store or Google Play Store.
3. Make sure you have a stable internet connection.

Still having issues? Contact us at +31 85 083 5662 (Mon to Fri, 9:00 - 12:00).